Team Members Lauren A Wong, Nipurn Doshi

My Contribution: Research, Rapid Prototyping, UI and UX Design

Design Methods: Participatory Design, Interviews, Focus Groups, Usability Testing



BACKGROUND

During my Summer 2015 internship at Jet Propulsion Laboratory, NASA, I worked on this project under the mentorship of Chris A Mattmann. Celgene, a client of JPL is a biomedical company that often requires its Data Scientists to explore documents in the form of PDF, RTF and docx. Further research is carried out on the documents that are found to be relevant. They currently use a tool called Utopia Docs which is a downloadable software.


PROJECT GOAL

Ideating an advanced document exploration tool specifically for researchers in the biomedical domain.


WHO IS THE PRIMARY USER?

Alice Doe
Data Scientist

"I want to switch to a tool that is more intuitive, so much so that there is no or very less learning curve for scientists to deal with biomedical data."




USER RESEARCH

Interviews were conducted with users in order to understand the process followed in document exploration using Utopia at that time. This was also a way to understand user pain-points and frustrations.


User comments

"No way to determine relevancy of document without undergoing a manual process."

"Time consuming manual meta data extraction process on sections that are of interest to a Data Scientist."

"Current tool is not specifically for biomedical domain."

"Since documents need to be uploaded to the software, Celgene's sensitive data is not secure."


INSIGHTS



Extensive Search

Ability to search from internal databases and external sources



Web Application

Need for one stop web based solution



Domain Specific Tool

A biomedical specific document explorer and reader

CURRENT JOURNEY MAP






USER TASK FLOW

User task flow helped the whole team think through design before the development process and brought everyone on the same page. We also got this flow back to stakeholders and data scientists to gather valuable feedback.



Transitioning user work flow into user interface.






PROTOTYPES




Hi-fidelity prototypes of Shangri Docs showing work flow






FRONT-END DEVELOPMENT


Another intern Nipurn Doshi and I worked on the design and development of this project. After the design work, I coded the front end of file content, home screen and file upload screens.


USABILITY TESTING

A short usability testing was conducted with the data scientists at the next hackathon in San Francisco. The results were summarized using a new journey map.


Improved Journey Map

New journey map with proposed design shows






Worked on revamping the logo for Shangri Docs